Golf Opportunities

The Terms and Conditions form the basis of your contract with Golf Opportunities Ltd. Please read all documents carefully as they explain the responsibilities and obligations of the contract between both parties.

In these Booking Conditions the term ‘holiday’ means tour, course, day trip, golf booking or other inclusive arrangement. ‘You’ and ‘your’ are reference to all persons named on the booking including anyone who is added or substituted at a later stage. Party Leaders are responsible for passing on any additional information and/or details of correspondence with us to other members of the party.

THE CONTRACT BETWEEN US
This contract and all matters arising out of it are governed by English Law and we both agree that any dispute, claim or other matter which arises out of or in connection with this contract or your holiday will be dealt with by the Courts of England. Please note, changes to these Booking Conditions will only be valid if expressly agreed by us in writing. When you contact us to make a booking, we act as agent for the relevant supplier which will be disclosed on your documentation. When we have confirmed your booking by issuing a confirmation invoice, a contract exists between us under which we accept responsibility for the provision of all services described on our invoice.

DEPOSITS AND PAYMENTS
Full payment is required at the time of booking for bookings made within 10 weeks of departure. Should you book more than 10 weeks before departure then a £100 per person non-refundable deposit is required with the balance payable to Golf Opportunities Ltd. 10 weeks prior to departure.

We guarantee that once the booking is accepted by us we will not make any alterations to the price of your holiday within 30 days of the date on which you are due to depart. Prior to this 30 day period we may need to revise the price of the holiday upwards or downwards, to allow for variations in: (i) transportation costs, including cost of fuel, (ii) dues, taxes or fees chargeable for other services, (iii) changes to Value Added Tax. We will only increase the price where the increase is for an amount more than 2%. In the unlikely event that the surcharge would exceed 10%, you will have the right to cancel without charge.

You should send an initial deposit of £100 per person at the time of booking, (or full payment if you are booking 10 weeks or less before departure ("late bookings"). An invoice for the balance due will be sent 10 weeks before departure. The full amount outstanding must be received by us no later than 8 weeks before departure. If we do not receive all payments due in full and on time, we reserve the right, at our discretion, to treat your booking as cancelled by you (in which case the cancellation charges will be payable) and/or levy Late Payment penalties of £5 per person per week.

CONFIRMATION OF YOUR BOOKING BY US
Once we have received your booking details and all appropriate payments, we will confirm your holiday by issuing a confirmation invoice. Where we issue this by email, a hard copy will follow by post. This invoice will be sent to the party leader. Please check this invoice carefully as soon as you receive it. Contact us immediately if any information which appears on the confirmation or any other document appears to be incorrect or incomplete as it may not be possible to make changes later.

We regret we cannot accept any liability if we are not notified of any inaccuracies in any document within ten days of our sending it out.

Cancellation will only take effect from the day written notice is received by Golf Opportunities Ltd. from the person who made the booking. Cancellations direct to the hotel will not be effective. Cancellation charges, which apply as follows, are determined by the period before departure within which notification is received by us.

• More than 56 days: £50 per person
• 15 – 56 days: 50% of booking value, or £50 per person, whichever is greater
• 2 – 14 days: 80%
• Less than 48 hours: 100% of booking value.

Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.

It is unlikely that we will have to make any changes to your travel arrangements, but we do plan the arrangements many months in advance. Occasionally we may have to make changes, and reserve the right to do so at any time. Usually these changes will be minor.

INSURANCE
It is a condition of our accepting your booking that you have adequate personal travel insurance with an insurance company of your choice before a booking can be accepted. You are strongly advised to read your insurance policy details before departure, especially regarding pre-existing medical conditions for those whose health would affect your ability to travel. It is your responsibility to ensure any insurance policy you take out meets your particular requirements. Golf Opportunities Ltd will not be responsible for any claims related to Travel from any golfers travelling without travel insurance.

IF YOU HAVE A COMPLAINT
You should take up any complaint with the hotel management at the time of your stay, as problems should be able to be rectified there and then. If you still remain dissatisfied, any complaint must be made in writing to us within 10 days of your return. Disputes, which cannot be settled amicably, can be referred to an independent arbitration scheme.

DOCUMENTATION
It is the personal responsibility of all travellers to have in their possession the correct documentation required for their journey. Golf Opportunities Ltd. cannot be held responsible in the event that a traveller is considered to be an undesirable visitor, whether or not the traveller’s documents are in order, and in such an event, any cost associated with an early return or detainment will be at the traveller’s expense.

BAGGAGE
Golf clubs, surfboards, scuba equipment and the like may be carried by an airline subject to the airlines terms, conditions and tariff. It is your responsibility to check with the airline in advance and make such arrangements as may be necessary before going to the airport. Travellers are urged to insure their baggage before leaving home.

FORCE MAJEURE EXCLUSION
If the confirmed hotel is changed or we are unable to provide you with the services as confirmed by us at the time of booking due to war, threat of war, civil strife, riot, industrial dispute, terrorist activity, disaster, fire, flood (including fire or flood in hotels), or bad weather, we cannot accept responsibility and compensation is not payable. If travel has not begun, we will endeavour to offer an alternative travel date or alternative hotel and advise additional costs if any, or you may decide to cancel and we will offer a full refund on monies paid.

LIABILITY AND RESPONSIBILITY
Professional Indemnity Insurance: all golfers on Golf Opportunities Ltd. trip are covered by this policy and the following points should be observed:

We have taken all reasonable steps to ensure that proper arrangements have been made for the holidays we offer and accept full responsibility for the quality of your holiday as confirmed to you. Golf Opportunities Ltd. accepts responsibility for the acts of omissions of its employees, agents, suppliers and sub contractors whilst acting within the scope of or in the course of their employment, agency or contract of supply. In the event that you or a member of your party suffers illness, injury or death as a result of any negligence on the part of our staff, agents, suppliers or their employers, we accept full responsibility as understood in the English Law.

We will not be liable where this was caused by the act(s) and/or omission(s) of the person(s) affected or those of a third party not connected with the provision of your holiday arrangements and which were unforeseeable or unavoidable or an event which either ourselves or the supplier of the service(s) in question could not have foreseen or avoided even with all due care. All holiday arrangements are subject to the conditions of the relevant supplier, some of which limit or exclude the supplier’s liability to you, usually in accordance with international conventions. You are deemed to have accepted these conditions, which are available on request from the suppliers direct.

OTHER CONDITIONS:
Golf Opportunities Ltd. makes arrangements with hotels, golf clubs, ground transportation companies and car rental companies to provide you with travel services and the services they supply are subject to their terms and conditions, tariffs, conditions of carriage, international conventions and agreements or customs of their business. Once travel has commenced, Golf Opportunities Ltd. cannot assume responsibility for any refunds, losses, damage, costs or expenses arising out of injury, accident or death, loss of or damage to or delay in connection with baggage or other property, delay, inconvenience, upset, disappointment, stress, frustration or loss of holiday time resulting from the act or fault or omission by any party other than Golf Opportunities Ltd. or its employees; mechanical breakdown, government action, weather, strike or any other action beyond its control; travellers failure to provide documentation necessary for the journey and return to their home country; being denied access to aircraft due to contravening the airline’s condition of carriage; being held by Government direction; the traveller missing connections.

Golf Opportunities Ltd. reserve the right to revise these Terms and Conditions and availability of holidays detailed on our website.